Is this site itself a contracting company?
No -- it's an independent resource matching Asheville homeowners with local providers who do the actual work.
Is a provider match guaranteed for every request?
Not guaranteed -- qualifications, coverage area, and response time vary by provider.
Can you diagnose the issue from photos?
Rarely fully -- steep-lot drainage issues especially usually call for an in-person visit.
Should I collect more than one proposal?
Yes, for non-emergency work -- it's the easiest way to spot differences in scope and materials.
Who verifies a provider's license and insurance?
The homeowner does -- confirm credentials, insurance, permits, and warranty terms before authorizing anything.